Legal & Compliance Information

Welcome to TNV Certification Pvt. Ltd. This section provides access to our core policies, regulatory guidelines, and client-oriented procedures that govern all ISO certification services offered under our accredited framework.

Policies Related to ISO Certification

Explore the foundational policies that define our operations and ensure integrity, transparency, and accountability:
1.Terms and Conditions: Defines the legal obligations, rights, and responsibilities of certification applicants and clients engaging with TNV.
2.Accreditation Statement: Highlights TNV Certification Pvt. Ltd.'s accreditation by the United Accreditation Foundation (UAF) and full compliance with ISO/IEC 17021-1:2015 and other applicable international standards for management system certification bodies.
3.Privacy Policy: Outlines how we collect, use, store, and protect personal and corporate data in accordance with data protection laws.
4.Refund and Cancellation Policy: Specifies the conditions under which refunds and cancellations are permissible, along with applicable timelines.
5. Impartiality Statement: Declares our commitment to impartiality and objectivity in all certification decisions and audit processes.
6.Terms of Use of Marks: Details the conditions under which certified clients may use TNV’s certification logos and marks, in compliance with accreditation rules.
7.Right of Clients: Summarizes the rights of clients during the certification process, including access to appeal, complaint, and dispute resolution mechanisms.
8.Quality Policy: Affirms our dedication to maintaining a consistent, competent, and value-driven certification process in alignment with international standards.
9.Cookie Policy: Explains how cookies are used on our digital platforms to enhance user experience and collect analytics data.
10.Disclaimer: Clarifies limitations of liability, general use of certification data, and TNV’s responsibility regarding third-party information.

Certification Resources

Tools and guides to support applicants through every step of the certification process:
1.Certification Process Overview: A step-by-step breakdown from initial application to certificate issuance and surveillance.
2.Frequently Asked Questions (FAQs): Common queries answered on eligibility, documentation, timelines, and audit scope.
3.Appeal & Complaints Submission Guide: Stepwise instructions for raising concerns or appeals related to certification activities.

Downloadable Forms & Templates

1. Inquiry Form
2. Sample Certificate Client
3. Sample Certificate Auditor
4. Auditor Guide

Accreditation & Recognition

TNV Certification Pvt. Ltd. is accredited by UAF (United Accreditation Foundation) for multiple ISO management system standards. Our services are internationally recognized and conducted in full compliance with ISO/IEC 17021 guidelines. You may verify our accreditation status at:www.uafaccreditation.org

Contact Us

If you have any questions related to legal matters, data policies, or documentation requirements, please reach out to our compliance team at:
• Email: info@isoindia.org
• Phone: +91-9415037680

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TNV encourage to adopt and implement latest available standards ISO 9001:2015 & ISO 14001:2015, hence no application shall be accepted after 01st Jan. 2017 for ISO 9001:2008 & ISO 14001-2004 standard, earlier this date was 01st Sept. 2017. Existing client may continue using their certification status till the validity of the standards i.e. 15th Sept. 2018

The International Organization for Standardization ISO is an international standard-setting body composed of representatives from various national standards organizations. Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercial standards. It is headquartered in Geneva, Switzerland and works in 164 countries. It was one of the first organizations granted general consultative status with the United Nations Economic and Social Council.

TNV shall start accepting the transition request by January 2019, TNV Plan Single visit approach in normal case, but in case of special request from the Client; staged process may be adopted. Transition may be carried out either by special audit for the transition or with the surveillance audit. Man-days for the transition may be following: a. In case of Special audit, 1/3rd of the initial audit man-days subject to minimum 1 man-days. b. In case of transition audit planned with Surveillance audit, duration of the surveillance audit shall be increased by 20% of the required man-days subject to minimum .50 man-days. c. In case of transition audit planned with Recertification audit, duration of the surveillance audit shall be increased by 20% of the required man-days subject to minimum .50 man-days. ii) Certificate issued under ISO 22000:2005 shall not be affected and shall remain valid till the validity of certificate issued under old version of the standard i.e. (19th Jun. 2021). iii) TNV shall issue certificate for ISO 22000-2005 with the expiry date on or before 19th Jun. 2021 and this date can be extended to 29th June 2021. if client fails to complete the transition by three years after the publication of ISO 22000:2018, certificate shall expire its validity. This clause shall not affect the surveillance requirement of the TNV. In case transition is not completed during the validity period of the standards, the whole process of certification shall be required (Stage-1 & Stage-2 Audit to be made necessary for certification to be reinstated).