“The company were unable to provide evidence that the MK3
test bed had been calibrated against national or international standards as
required by company procedure CAL/011 Issue 2.
Avoid generalities; always state sufficient
objective evidence to indicate the scope of the problem, e.g.
“From a random selection of 30 purchase
orders raised on 10 suppliers over the past 6 months it was noted that 7 had
been issued without any evidence or prior review and approval by the company’s
General Manager as required by the company’s procedure Pur/016 Issue 3â€
Auditors will vary their tactics as to the
completion of non-conformance reports as this point. Some auditors will complete non-conformance
reports at the time of establishing the objective evidence but there is advantage
gained by the alternative tactic of recording the evidence and writing out the
NCR at lunch breaks or other interim meetings especially if it is an audit
using more than one auditor.
The Lead Auditor is responsible for the
approval of all nonconformities, therefore, it is a good policy for the
objective evidence to be presented to the Lead Auditor prior to completing the
NCR.
If a number of Auditors have each identified one or two non conformities against a particular clause of the standard, individually they may only be classified as minor non conformities
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