You or your organization will be judged by
the written reports long after the audit has been completed and the team has
left the site.
· Company name and site
· Department or area
where the non-conformance was found
· Date
· Description of
situation leading to non-conformance and what the company has failed to do
· Standard and clause
number that the non-conformance has been raised against
· Unique reference
number
· Category of the
non-conformance
· The objective
evidence
· Signature of Auditor
· Signature of Auditee
Certification Bodies will use their own
design of NCR form but most of them will have special boxes within which to
record the above information somewhere on the NCR form.
A much larger section of the form will be
available in which to record details of the non-conformance and its category
(this is usually in a separate box).
The details will include the nature of the
non-conformance and will identify the non-conforming element (e.g. gauge
number, operation, etc.).
When an auditor is satisfied that he has
objective evidence identifying a problem he will record the relevant details
e.g. location, document, title, issue no., copy no., part no. etc. and get the
accompanying guide to witness the recorded details.
The wording must be clear and unambiguous and as brief as possible. Wherever possible try to use the actual words or phrases of the standard or the company’s own procedures to maintain objectivity,
User questions & answers