BS ISO 44001
specifies requirements for the effective identification, development and
management of Collaborative Business Relationships within or between
organizations. Collaborative relationships in the context of ISO 44001 can be
individual one-to-one relationships. But, more frequently they will involve
multiple parties, including external alliance partners, suppliers, and internal
functions. ISO 44001 maps the key areas that organizations should address,
which are set out in this guide. Managing collaborative relationships can be a
complex task. The standard addresses both the overall requirements to establish
a management system and operational process requirements for specific or
individual organizational relationship engagement. The framework addresses a
number of themes that cascade from the high level management system and will
vary within the context and maturity of a specific relationships life-cycle.
These evolving themes impact the behaviors and organizational culture of
collaborating organizations to ensure they are effective, optimized and deliver
enhanced benefit to the stakeholders through collaborative approaches. ISO
44001 provides a structured life-cycle route map. ISO 44001 involves a
structured approach to sharing resources, experience and skills supported by a
method for creating, delivering and exiting relationships. This standard is
split into the following core elements:
Assessing
your company – Understanding the readiness at a cultural and structural level
to be able to operate a collaborative relationship approach. This is detailed
and relationship specific, considering the practical elements the company
should address before entering into relationship.
Relationship
assessment and selection – The process by which the company considers who it
should have a relationship with.
Managing
relationships – Consistently monitoring and improving the relationships with
all parties. Achieved through the joint development and use of techniques such
as service level agreements (SLAs), key performance indicators.
Existing
relationships - Having clear steps as to how the relationship will end.
Ensuring continuity for your business and planning to ensure communication and
execution of a relationship exit does not undermine key deliverables.
These core
elements are brought together in the relationship management plan (RMP). This
document is the focal point for delivering. The standard, ISO 44001 consists of
two parts. Part 1 outlines the collaborative working framework with Part 2
providing a practical guide to implementation.Network Rail has been a leader in
championing the introduction of collaborative working principles and
certification within its supply chain. The requirement to work collaboratively
within major infrastructure supply chains is expected to increase with
Collaborative
working
Relationship
management plan (RMP)
Managing long
term contracts between organizations
Avoiding
conflict in contracts between organizations
Provides a
framework for creating, managing and ending contracts
Supports
mutual understanding between organizations
Differentiating
your oirganization during tenders
User questions & answers