Introduction
0.1 General
0.2 The Plan-Do-Check-Act (PDCA) model
0.3 Components of PDCA in this International Standard
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the management system
4.4 Business continuity management system
5 Leadership
5.1 General
5.2 Management commitment
5.3 Policy
5.4 Organizational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Business continuity objectives and plans to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
8 Operation
8.1 Operational planning and control
8.2 Business impact analysis and risk assessment
8.3 Business continuity strategy
8.4 Establish and implement business continuity procedures
8.5 Exercising and testing
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
ISO/IEC 27031 – Guidelines for information and communication technology readiness for business continuity
PAS 200 – Crisis management – Guidance and good practice
PD 25666 – Guidance on exercising and testing for continuity and contingency programmes
PD 25111 – Guidance on human aspects of business continuity
ISO/IEC 24762 – Guidelines for information and communications technology disaster recovery services
ISO/PAS 22399 – Guideline for incident preparedness and operational continuity management
ISO/IEC 27001 – Information security management systems – Requirements
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