Integrity and Professional decorum are the core values of TNV. The trust that we inspire in our customers and stakeholders is the key to our success as an organization and as individuals. As leaders in certification industry, TNV hold ourselves to the highest standard of professional behaviour and decorum. TNV’s Code of Integrity & Professional Decorum defines the key principles of professional integrity for the TNV and is an expression of the principles that are shared throughout TNV, its businesses and its associates. TNV collectively with our team are committed to a ETHOS where issues of integrity and professional ethics can be raised & conferred openly. Directions and support available to help employees and other stakeholders acting on behalf of, or representing, TNV to understand the ETHOS and to help them make the right decision when faced with an ethical dilemma. TNV provides training to its employees on TNV’s Code of Integrity & Professional Decorum, to ensure that the highest standards of integrity are functional to all our management System Standards Certificate activities worldwide, in accordance with international best practice. Our Annual Training Program on TNV’s Code of Integrity & Professional Decorum acts as a periodic refresher of the principles of the Code and is conducted by each supervisor and manager with responsibility for staff. A record of participation is kept to ensure that all staff complete the training each year. TNV’s Code of Integrity & Professional Decorum is Available on the Internet in English, Hindi and franchisee office acting as business associate shall make it available in the office in local language. All the new induction to TNV must undergo this training as part of their induction. The Chief Executive Officer is responsible for implementing procedures governing the ethical behaviour of our employees and Associates, and for conducting investigations on alleged staff misconduct. CEO also sets the standards of integrity that we expect of our business partners. Reports on suspected violations of the Code can be submitted, or advice obtained, by filing a written report online or sending it by mail to CEO at md@isoindia.org. The Professional Conduct Committee ensures implementation of the Code of Integrity within our organization and advises management on all issues of business ethics. It also approves agreements for the procurement or development of business opportunities with intermediaries. The Professional Conduct Committee consists of four members: One members from the Board of Directors Chief Executive Officer One member from Impartial Committee One person from Marketing – Vice President