ISO 9001 aims to provide a practical and workable Quality Management System for improving and monitoring all areas of your business. Achieving the ISO 9001 standard is not about establishing a set of procedures that are complicated and difficult to manage. The aim is to provide a workable management system that is suitable for your organization. With the right support and the knowledge of your employees, you will end up with a system that will improve all areas of your organization. Implementing an effective and robust ISO 9001 Quality Management System (QMS) will help you to focus on the important areas of your business and improve efficiency. The management processes that are established throughout your business will provide a sound foundation, leading to increased productivity and profit. This in turn will improve your customer acquisition and retention.
The main benefits of ISO 9001 certification include:
You have objective proof that your organization attaches great importance to quality and that you have it checked regularly by an independent party. This commitment increases confidence in your organization.
You achieve higher operating efficiency. Organizations that consider quality management to be an integral part of their business operations usually achieve a higher operating efficiency than those that do not.
A certified ISO 9001 quality management system increases
the quality of your services and raises your staff’s awareness.
A certified ISO 9001 quality management system ensures
clear processes and (communication) structures, tasks and responsibilities
throughout the entire organization. This increases the involvement of your
staff, which improves the working atmosphere and reduces the pressure of work.
You can detect and identify problems in good time, which
means that you can quickly take steps to avoid the same mistakes in the future.
You make it clear to your staff, your partners, your
clients and the outside world that customer satisfaction is at the core of your
business.
A certified ISO 9001 quality management system gives you
a positive company image, raising you up to the level of your competitors or
perhaps even a level higher.
It is possibly also in your commercial interest, seeing that more and more clients demand that their suppliers work in accordance with a certified ISO 9001 quality management system.
Suitable for both small and large organizations
Better internal management
Globally recognized standard
Compatible with other ISO standards
A valid ISO 9001 certificate will be a prerequisite for some of your customers and a “nice to have†for others, when they are considering suppliers. It gives your customers confidence that you are working to standards and procedures that will provide them with a high standard of customer service.
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