ISO 9001:2015 certification is seen
as a benchmark of quality all over the world, with companies in a wide array of
markets all using their certified status to attain more clients, improve internal
processes and establish a good reputation in their industry.
1. Meet Customer Requirements: Perhaps
the most obvious benefit of being ISO 9001:2015 certified is being able to meet
the increasing demands of customers. Many customers demand that the brands,
products and services they use are of the highest quality and of course, ISO
9001 will help you to assure customers of that quality through documented
procedures.
2. Get More Revenue and Business from
New Customers: ISO 9001 certification, you can advertise your quality
certification and respond to requests for quotes (RFQ) from companies that make
ISO 9001 certification a “must-haveâ€. ISO 9001 certification can open up new
markets you were virtually unable to do business with before your
certification.
3. Improve Company and Product
Quality: A quality management system standard is all about quality. One result
of adopting a QMS should be an improved levels of quality for the entire
organization every process and every product. A well-designed, effectively
implemented ISO 9001 Quality Management System will put your company on the
Road to Quality.
4. Increase Customer Satisfaction
with your Products: Quality means whatever you produce will work as your
customers expect. Quality also means far fewer complaints and doing a better
job of resolving those you do. If your quality management system is working
correctly, you should know what your customers expect and you should be
providing it, resulting in increased customer satisfaction.
5. Develop a Professional Culture and
Better Employee Morale: Implementing an ISO 9001 Quality Management System can
empower employees. Your QMS will provide them with clear expectations quality objectives
and job descriptions, the tools to do their job procedures and work
instructions and prompt, actionable feedback on their performance process
metrics.
6. Achieve International Quality
Recognition: ISO 9001 is a worldwide standard administered by the International
Organization for Standardization, based in Switzerland. ISO 9001 is currently
in use by over one million organizations around the world. It is truly a worldwide
standard for quality.
7. Improve Efficiency, Reduce Waste,
and Save Money: As your processes improve, become more consistent, and you
achieve your target objectives with greater regularity, you will see tangible
results. Your process waste will decrease, for one. Waste is money lost
forever. Waste results from poor quality and inefficiency. Inefficiency results
from variation and inconsistent processes. Reduce variation, improve consistency,
and you’ll have less waste and more money.
8. Focus Management and Employees: We’ve discussed quality objectives, metrics, and procedures used within an ISO 9001 Quality Management System. Having the right objectives, metrics, and procedures, management and employees should be able to focus better on what’s important. ISO 9001 certification requires that the company periodically audit its quality processes. Regular process audits and as-needed audits, when done correctly, provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals.
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