Provides a standardized method to achieving continuous improvement that can be used by employees in any department to resolve new and recurring issues; Prevents wasted time implementing ineffective or inferior solutions; Fosters teamwork through brainstorming and problem-solving; Inexpensive – Overcome obstacles internally;
Benchmarking
Failure
analysis
Plan-do-check-act
(PDCA) cycle
Process
management
Product
design control
Statistical
process control
User questions & answers