Benefits of ISO 9001:2008/ISO 9001:2015 to your business
ISO 9001 aims to provide a practical and workable Quality
Management System for improving and monitoring all areas of your business.
Achieving the ISO 9001 standard is not about establishing a
set of procedures that are complicated and difficult to manage. The aim is to
provide a workable management system that is suitable for your organisation.
With the right support and the knowledge of your employees, you will end up
with a system that will improve all areas of your organisation.
Implementing an effective and robust ISO 9001 Quality
Management System (QMS) will help you to focus on the important areas of your
business and improve efficiency. The management processes that are established
throughout your business will provide a sound foundation, leading to increased
productivity and profit. This in turn will improve your customer acquisition
and retention.
A valid ISO 9001 certificate will be a
prerequisite for some of your customers and a “nice to have†for others, when
they are considering suppliers. It gives your customers confidence that you are
working to standards and procedures that will provide them with a high standard
of customer service.
As an organisation, you can always choose to work in accordance with the ISO 9001 standard, but you can also choose to be certified by an independent party (such as a certification body). In practice, we see eight major benefits in choosing a certified ISO 9001 quality management system:
1. You have objective proof that your organisation attaches great importance to quality and that you have it checked regularly by an independent party. This commitment increases confidence in your organisation.
2. You achieve higher operating efficiency. Organisations that consider quality management to be an integral part of their business operations usually achieve a higher operating efficiency than those that do not.
3. A certified ISO 9001 quality management system increases the quality of your services and raises your staff’s awareness.
4. A certified ISO 9001 quality management system ensures clear processes and (communication) structures, tasks and responsibilities throughout the entire organisation. This increases the involvement of your staff, which improves the working atmosphere and reduces the pressure of work.
5. You can detect and identify problems in good time, which means that you can quickly take steps to avoid the same mistakes in the future.
6. You make it clear to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business.
7. A certified ISO 9001 quality management system gives you a positive company image, raising you up to the level of your competitors or perhaps even a level higher.
8.
It is
possibly also in your commercial interest, seeing that more and more clients
demand that their suppliers work in accordance with a certified ISO 9001
quality management system.
Benefits of ISO 9001
to your customers
The ISO 9001:2008/ISO 9001:2015 standard is recognised worldwide and your customers will understand the benefits of working with companies that are ISO 9001 certified. In fact, some of your customers will only do business with certified companies because it gives them assurance that your management systems are constantly assessed and approved.
They will know from experience that working with ISO 9001:2008/ISO 9001:2015 certified companies provides many advantages:
1.
Minimises
mistakes
2.
Improves
reporting and communications
3.
Better
quality products and service
4.
More
reliable production scheduling and delivery
5. Standards maintained by annual assessments
User questions & answers