ISO 21001 is an international standard developed by the
International Organization for Standardization which provides management tools
for organizations that offer educational products and services. It intends to
help educational providers meet student’s requirements and needs.
ISO 21001 is based on ISO 9001 – Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.
Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education. The ISO 21001:2018 certification will enable you to provide educational services in a more effective and efficient manner, and to offer a more personalized experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001:2018 certified, you can demonstrate to stakeholders that you are committed towards improving your educational system.
The standard will also help educational providers align their activities effectively with their mission and vision and offer more personalized learning, both of which benefit not only learners but, thanks to improved processes and a system in place for their improvement across time, educators, parents and other stakeholders who will also reap results from the more consistent outputs.
By making available a comprehensive set of practices that are applicable to Education and learning service providers across the board, ISO 21001:2018 will help build a stronger education sector and provide positive knock-on effects in terms of stimulating innovation and the economy.
Benefits of ISO 21001
The
potential benefits to an organization of implementing an EOMS based on this
International Standard are:
·
better
alignment of educational mission, vision, objectives and action plans
·
inclusive
and equitable quality education for all
·
promotion
of self-learning and lifelong learning opportunities
·
more
personalized learning and effective response to special educational needs
·
consistent
processes and evaluation tools to demonstrate and increase effectiveness and
efficiency
·
increased
credibility of the educational organization
·
recognized
means to enable organizations to demonstrate commitment to education management
practices in the most effective manner
·
a
model for improvement
·
harmonization
of national standards within an international framework
·
widened
participation of interested parties
· stimulation of excellence and innovation
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