ISO 37120 is part of a new
series of international standards currently in development and offering a
holistic and integrated approach to sustainable development, including
indicators for city services, quality of life, smart cities, and resilient
cities, to provide a uniform approach to what is measured and how these
measurements are taken. Standardized indicators enable cities to assess their
performance and measure progress over time and also to draw comparative lessons
from other cities locally and globally. They also help to guide policy,
planning and management across multiple sectors and stakeholders.
The ISO 37120 Standard is
the most practical method to measure a city’s performance. The factor which
decides about special management is the level of investment pressure. If this
indicator is decreasing then the area does not have to be covered by local
spatial development plans. The implementation is done in small steps, each
sufficiently quick and easy in learning and developing experiences with minimum
overhead to ongoing daily activities of the public body employees. Its results
foster practical compliance with recommendations of key international standards
for quality governance and make holistic analysis of diverse data significantly
more effective and easy positively assisting in smart sustainable management
and productivity of employees in the municipalities and utility service
providers. The certification program realizes the growing trend to continuous
auditing as effective method of compliance under minimum costs and efforts
based on testing for the prevalence of a risk and the effectiveness of a
control. There are the implementations steps/stages following are:-
Stage 1. Setting up the
operational environment, learning, training and preparation of data (~3 months)
Stage 2. Preparation and
implementation of operational procedures for compliance, data collection and
verification procedures and documents (~3 months)
Stage 3. Quality assessment
and audit based on running ISO 37120 urban model running on Smart City Monitor
technology installed in the city, annual confirmation of conformity,
certificate issuing (during the whole service period)
During the year: Continuous
support, data and documents updating, system upgrading for the whole service
period.
Conclusion: ISO
37120 focuses on the indicators for city services and quality of life, offering
guidance to measure performance management. It helps cities learn from one
another by allowing uniform comparison across a wide range of performance
measures, and it supports policy development and priority setting. It is
applicable to any city, municipality, or local government that wants to measure
its performance in a comparable and verifiable manner, irrespective of size and
location. With a team of highly qualified consultants and trainers having vast
industrial experience. Our organization
has partners organizations across the world to implement and achieve ISO 37120
certification. Our consulting approach is highly professional, time bound and
effective resulting in ease of implementation and adds value to the business
processes of the client organization.
Contact Us: If you plan to go for ISO 37120 Certification, you may ask for
Quotation by providing your organization’s information in application
form & Details addressed in the websites - http://isoindia.org available
at the website or submit your inquiry through feedback. Alternatively you may
send your inquiry through details
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: info@isoindia.org
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